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The Grass Isn’t Always Greener

Choosing a Managed Detection and Response (MDR) provider can look straightforward — until you’re in it. We are going to cut through the noise and get to what actually matters... What separates a strong MDR service from the rest? What do companies often underestimate during selection? And how do expectations shift after deployment? We will unpack the real must-haves, common pitfalls, and lessons learned from the field. And we will explore whether the value of MDR goes beyond security, impacting operational efficiency, accelerating projects, and delivering real ROI.

Jan Peukert Bio
Jan Peukert is 38 years old and has seven years of professional experience in IT security. For the past two years, he has been working as IT Security Team Lead, responsible for both the technical and organizational management of the security team. In this role, he oversees the information security of 14 companies across 19 locations nationwide.
In April 2026, he completed his certification as a Chief Information Security Officer (CISO) in accordance with ISO 27001:2022 and ISO 27002:2022. His key responsibilities include implementing an XDR solution across approximately 2,000 assets, designing and rolling out a company-wide VLAN architecture, and upgrading all firewalls to next-generation firewalls. He is also responsible for disaster recovery planning, IT security policies, and employee awareness initiatives.

Ashley Clark Bio
Ashley Clark is Vice President of High Touch & Sales Engineering at ESET, where he leads global initiatives to strengthen enterprise engagement, elevate technical trust, and drive measurable cybersecurity outcomes for customers and partners.
With over 20 years’ experience in cybersecurity, Ashley specialises in building high-performing sales and engineering organisations, aligning channel ecosystems, and delivering scalable, outcome-driven security solutions.
He is focused on helping organisations simplify complexity, strengthen resilience, and accelerate their transition to proactive cyber defence.

Fireside Chat

More presentations from Ashley Clark: BS BT 4 / Supply chain dependencies: Have you checked your blind spot?

Jan Peukert - Team Lead IT Security, Flyeralarm Industries GmbH
Jan Peukert Team Lead IT Security, Flyeralarm Industries GmbH
27. Ashley Clark - Vice President of Global High Touch and Sales Engineering, ESET
Ashley Clark Vice President of Global High Touch and Sales Engineering, ESET
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